Privacy Notice for SAICRA

Protection of Personal Information Act (“POPIA”) – Privacy Notice for SAICRA

Introduction

Welcome to SAICRA. We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”). This Privacy Notice explains how we collect, use, store, share and protect your personal information when you visit https://www.saicra.co.za (the “Website”) or otherwise interact with us.

  1. The Responsible Party

SAICRA is the “Responsible Party” for your personal information in terms of POPIA.

Contact details:

  • Organisation: SAICRA
  • Website: https://www.saicra.co.za
  • Email: admin@saicra.co.za
  1. What Personal Information We Collect

We may collect personal information that you provide voluntarily, including but not limited to:

  • Name
  • Contact details (email address, telephone number, postal address)
  • Organisation details (if applicable)
  • Any other information you submit through forms on the Website or when interacting with us

We may also collect certain non-personal information automatically, such as IP address, browser type & operating system, referring pages and time stamps (see Cookies Notice ).

  1. Purpose of Processing

We process your personal information for the following purposes:

  • To provide you with information, services or responses you request
  • To manage and administer the Website and optimise your experience
  • To communicate with you (e.g., newsletters, notifications) where you have consented or where necessary for our legitimate interest
  • To comply with legal or regulatory obligations
  • Any other purpose that we may notify you of at the time of collection
  1. Lawful Basis for Processing

Under POPIA, we rely on one or more of the following lawful bases:

  • Your consent, where you have freely given it for a specific purpose
  • Legitimate interest (where processing is necessary for our operations and your rights are not unduly affected)
  • Compliance with a legal obligation
  1. Retention of Personal Information

We will retain your personal information only for as long as is reasonably required for the purposes for which it was collected, including satisfying any legal, regulatory, tax, accounting or reporting requirements. When no longer required, we will securely delete or anonymise it.

  1. Disclosure to Third Parties

We may share your personal information with third-party service providers acting on our behalf (e.g., hosting, email services, analytics) who are bound by confidentiality obligations. We will not transfer your personal information to third parties for their own direct marketing unless you have given consent.

If we transfer your data outside South Africa, we will ensure appropriate safeguards are in place.

  1. Your Rights in Terms of POPIA

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Object to or restrict our processing of your personal information in certain circumstances
  • Withdraw your consent at any time, where the basis for processing was your consent
  • Lodge a complaint with the Information Regulator if you believe we have breached POPIA

To exercise these rights, please contact us at admin@saicra.co.za. We may ask you to verify your identity before responding.

We will endeavour to respond to your request within the timeframes provided for in POPIA.

  1. Security of Your Personal Information

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, damage or disclosure. However, no internet transmission or storage system can be guaranteed completely secure — you accept that you transmit information to us at your own risk.

  1. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The version posted on our Website will contain the last updated date. We encourage you to review it periodically.

Last updated: 24/11/2024

  1. Contact Us

If you have any questions or concerns about this Privacy Notice or our personal information processing practices, please contact us at: